Your right to ask
Since 6 April 2024, employees can make a statutory request for flexible working from their first day in a job. You can make up to two statutory requests in any 12 month period.
What you can ask for
Flexible working covers changes to your hours, times or place of work. Common examples are part time hours, compressed hours, flexitime, hybrid or home working, job sharing and term time working.
What your request must include
- The date.
- A statement that it is a statutory request for flexible working.
- The change you want and when you'd like it to start.
- Whether you've made a previous request, and if so, when.
You no longer have to explain how the change would affect your employer, but showing how it could work often helps.
What your employer must do
Your employer must deal with your request in a reasonable manner and give you a decision within two months, including any appeal, unless you agree a longer time. They must talk to you before refusing, and can only refuse for one of the business reasons set out in law.
If your request is refused
Ask for the reasons in writing and use any appeal process your employer has. Acas can explain your options. Time limits apply to tribunal claims, so get advice early.
Where this applies. Northern Ireland has its own flexible working rules. Check nidirect for guidance there.
Common questions
When can I ask for flexible working?
From your first day in a job.
How many requests can I make?
Up to two statutory requests in any 12 month period.
How long does my employer have to decide?
Two months, including any appeal, unless you agree a longer time.
References: GOV.UK, Flexible working; Acas, Flexible working.